Return policy

You have the right to cancel your order up to 14 days after you have received it without having to specify the reason. After cancellation you have 14 more days to return the product. Afterwards we will reimburse you for the full order value plus the shipping cost. The costs for shipping the product back to us are to be fulfilled by the customer. The cost for return shipping is roughly €6,95 per package, contact your shipping carrier for a more accurate shipping rate.

If you decide to use your revocation right, the product (and all accessories that came with the product) will as far as reasonably possible have to be returned in the original state and packaging. To use your revocation right contact us via info@bloomfoods.eu. State clearly in the subject line that you intend to return a product. After receiving your request we will refund the order within 14 days, provided that we received the product in a good condition.

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